Returns & Exchanges

We want you to love your Downeast style, so if you are not completely satisfied, we accept returns on unworn and unwashed items within 30 days of purchase. Please ensure all original tags are attached and the items are in their original condition to qualify for a full refund.

Return Process

  • 1.
    Initiate Your Return

    Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

  • 2.
    Print Your Label

    Once your request is approved, download and print the prepaid shipping label provided via email.

  • 3.
    Pack and Ship

    Securely pack your items in their original packaging, attach the return label to the outside of the box, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    After our warehouse team inspects your return, we will process your refund to your original payment method within 7-10 business days.